PAYMENTS & REFUND POLICY
BigBook (bigbook.com.np) offers both free and paid services and the payment made by you shall be according to the courses, membership plans, or products opted by you through the Platform. You explicitly agree to pay the fees for the courses/ plans that you purchase in a timely manner with a payment mechanism associated. Users have been given options to choose and proceed with the payment for the services/course plan via payment mechanisms including Online Bank Transfer and established Wallet Payments such as eSewa, Khalti, PrabhuPay, etc. We shall not be liable for any unauthorized use, fraud, payment refunds, lost amount, etc. in the transaction.
Course Fees may vary based on the quality and content upgrades. BigBook reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification in the fee will be effective immediately upon posted/uploaded or notified on our website.
Depending upon the features of courses, payment type may vary from one-time to recurring. Some courses may be available for a lifetime after purchase while some courses will be available only for a limited time also called ‘course duration’. After the end of course duration, if you wish to continue taking the course then you may require to repurchase the course.
Some features and courses of the site may be made available to premium members only. In that case, you may need to buy our membership package. Premium membership is a subscription basis service, which is billed on a weekly, monthly, or yearly basis according to your opted plan.